All orders are shipped from our Melbourne, Australia warehouse.
AUSTRALIAN CUSTOMERS:
Our carrier is Australia Post. Depending on your location, delivery times are slightly different. Parcel post standard delivery estimates are below:
VIC: Metro: 1 - 2 business days & country up to 5 business days
NSW | QLD | SA | WA | TAS: 3 - 6 business days
NT: 3 - 7 business days
Interstate Country: Please ask at your local Post Office
* Please note message from Australia Post regarding Covid-19 delays: "We're seeing a huge increase in volume as more people are shopping online due to coronavirus (COVID-19) restrictions, which is impacting our network. Unfortunately, this means your parcel delivery may be delayed, but rest assured we are doing everything we can to minimise delays.
Express Post
Note that parcels sent via Express Post may take five business days or more to be delivered, because of restrictions including limited flights and social distancing requirements."
INTERNATIONAL CUSTOMERS:
Our international carriers are DHL + Australia Post. Upon arriving in selected country, your order will be transferred to the national postal service and delivered to you.
Please note, any customs fee, taxes or charges are your responsibility.
New Zealand: 5 - 12 business days
United States: 7 - 15 business days
Canada: 7 - 12 business days
UK & Western Europe: 5 - 12 business days
Rest of the World: 8 - 14 business days
*please note: The COVID-19 crisis has severely impacted the global aviation industry, with fewer passenger flights to transport goods (or the cancellation of flights altogether) in most countries. delays may occur on estimated shipping times..